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Workshops & Training | Cancellation Policy

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Online Videos Cancellation Policy

ACT wants to ensure that your computer is capable of viewing our Online Videos prior to you registering for a Online Video. We do not give refunds for Online Videos.

Before completing your registration, go to Practical Autism Treatment - From Theories to Realities to view a free Online Video preview. If this works, than your system will allow you to watch other ACT presentations.

If you are having difficulties please see Frequently Asked Questions about ACT Online Videos.


Workshop Cancellation Policy

If you have registered for an ACT workshop and are unable to attend:

  1. Refunds for registration, less a $25 handling charge, are available if ACT is informed one week (7 days) before the workshop date.

  2. No reimbursement will be made if you fail to attend a workshop in which you have registered and you have not cancelled at least 7 days prior to the workshop date.

In the event that inclement weather or an emergency causes a workshop to be postponed or cancelled

Our concern is the safety of our registrants, speaker and staff. ACT will use our discretion in making decisions regarding our workshops. We will base decisions on weather forecasts and any emergency in the geographic area where our workshop is to be held or at the point of departure from where our speaker and staff originate their travel.

ACT will take the following steps to notify registrants of the status of the workshop, when we have sufficient advance warning to do so:

  • Those registered who have provided a valid email address will receive an email notification alerting them of cancellation or postponement;
  • Those registered who have not provided an email address will be notified by telephone at the number they provided on the registration form.

In the event a workshop is cancelled by ACT, a 100% credit for a future ACT workshop will be issued.  If a credit is unacceptable a full refund will be issued.

Please Note: ACT cannot accept responsibility for any expenses incurred by the participant from charges that involve travel, accommodations, or other expenses related to attending a workshop. These are the sole responsibility of the participant as well as all risks associated with non- refundable, non-changeable purchases.  ACT strongly recommends that participants purchase cancellation insurance for travel, etc. where possible.

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