Autism Education Online Videos

Online Video Frequently Asked Questions (FAQ)

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What is an Online Video?

An Online Video is a broadcast over the Internet and is viewed on a computer.  

What are the Advantages of Watching an ACT Online Video?

  • You can watch it in your own home or office when you have the time
  • You can watch parts of a presentation as it becomes relevant to you
  • With a projector, you can play the video for a group, making this a way to deliver training to a number of family or staff members at a very affordable cost

What do I need to view an Online Video on my computer?

  In order to view our videos you will need to have the latest version of Quicktime and Chrome web browser installed on your computer.

What does it cost?
2012 Subscription Costs
Membership Type Single Video * All Videos *
1 – Parent/Family $35 $150
2 – Home Team (8 users or less) $100 $300
3 – Para-professional $35 $150
4 – Student (full-time) $35 $150
5 – Professional $50 $250
6 – Small Organization (8 or fewer users) $200 $600
7 – Large Organization (9-20 users) $300 $900


To Register: Call the ACT Office at 1-866-939-5188 or 604-205-5467.

Bursaries
Bursaries for low-income participants are available for B.C. residents. These are available for all parents who have children with special needs, regardless of diagnosis. For more information see ACT's Bursaries page before registering.

Not sure which category you belong in? See ACT's Online Video FAQ for details.
* All Memberships are valid for 1 year from registration date.
- Prices and conditions subject to change.

 

I'm not sure which subscription 'category' I need. How do I find out?

Category 1 – Parents / Family Members
For two parents / foster parents and family members.

Category 2 – Home Team (8 users or less)
Parents can register their child’s behavior interventionists, childcare workers, special education assistant, or preschool or daycare support person as part of the home team. (Does not include classroom teachers, behavior consultants or other professionals.)

Category 3 – Para-professional
This includes behavior interventionists; group home, preschool, childcare, or daycare workers and special education assistants.

Category 4 – Student (full-time)
Copy of Student ID required.

Category 5 – Professional
This category includes teachers, speech language pathologists, occupational therapists, behavior consultants, etc. For cost purposes only, IDP, SCDP, AIDP and ASCDP consultants pay the para-professional rate.

Category 6 – Small Organization (8 or fewer users)
This category allows 8 or fewer employees of one organization to access the AOLC from work or home.

Category 7 – Large Organization (9 – 20 users)
This category allows 20 or fewer employees of one organization to access the AOLC from work or home.

Special – Don’t find your circumstance on this list? Call or e-mail ACT for advice! This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Group Presentations–ACT is delighted when groups of viewers are able to gather and watch a presentation together on a big screen using a projector. The high-resolution versions of our online videos have been provided especially for this purpose. If your community group or staff is interested in finding out more about this process, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will be pleased to support you with feedback forms and, of course, you can copy the presentation handbook for the group.

 

Technical Help

Individuals with good internet connections and the Chrome web browser generally have no problems viewing our Online Videos. If you do experience difficulties, please read our section on technical troubleshooting tips.  If you continue to have problems please consult someone who is knowledgeable about this technology. Unfortunately ACT’s staff are not technical experts; however if you have a teenager living at home - or know one - he or she will probably be able to lend a hand.

For assistance with signing up or logging in, please consult our Online Registration FAQs 

 

Technical Troubleshooting Tips and Technical Requirements


Requirements for watching Online Videos
A high speed internet connection (via ADSL or cable modem) is required to view Online Video presentations. As previously noted, you'll also need the Chrome web browser and Quicktime installed on your computer. (Make sure that Quicktime is updated to the latest release.) ACT provides two versions of our online videos: high quality and normal quality to ensure that the videos can be accessed and enjoyed by people with various internet connection speeds. If you have a slow connection, please view the normal quality video and allow time for the video to download before viewing to ensure a smooth viewing experience.

Video/Audio is out of Sync  
If you are watching video and performing other tasks on your computer, the video may become out of sync. Hitting 'Refresh' on your browser will bring the video back into sync. QuickTime has synchronizing features that will re-sync the video over time, should synchronization be disrupted.

No Connection
If your computer has a firewall (designed to protect the computer from Internet viruses, hackers, etc.) it may prevent access to some or all Online Videos. In this case, you will need to reconfigure Quicktime so that the Online Video can get past the firewall. Here are the steps:

  1. Enter QuickTime
      Got to the "Edit" menu
      Select "Preferences" and "Quicktime Preferences"
  2. Select "Streaming Transport" from the drop down menu at the top of the "Quicktime Settings" window
  3. Either hit "Auto Configure" or do the following:
    Select "Use HTTP, Port ID:" and make sure 80 is selected beside it.
NOTE: For some versions of QuickTime, steps 2 & 3 are not as described above. After selecting "Quicktime Preferences" in step one, select the far right tab, Advanced. In the top section (labelled "Streaming") set the "Transport Setup" drop-down list to "Custom" (from "Automatic"). When you do that, a small box pops up. Make sure the settings are "HTTP" and "80", then click OK.

If you continue to have problems, you'll need to consult with someone familiar with computer systems and online videos.

This is a common difficulty for those who are using a computer protected by a network firewall. Schools in particular often have strict security in place. Usually, the solution is to notify your network administrator in advance about what you will be doing, and that you will need to configure the firewall to allow QuickTime to connect to an outside web-server.

If you plan to show this video to a group, or to view it at a special time, make sure you have tried the test or preview video in advance, and resolved any problems that might arise.

No Audio  
First, try turning up the volume on your computer speakers. If that doesn't work, it may be that you have an older version of Quicktime, we suggest you download the newest version.You may have to uninstall Quicktime before installing a newer version.

No Video  
You may have an older version of Quicktime, please download the newest version, and try again. You may have to uninstall Quicktime before installing a newer version.

There's a message saying, "No Live Broadcast"  
You may be viewing what is known as a cached page. Try hitting the "Refresh" button on the tool bar of your web-browser. If that doesn't work, you may need to empty your cache in your web-browser as well.

Why doesn't ACT record all their workshops?

Many of our events are difficult to present by Online Video for a variety of reasons.
We carefully evaluate this initiative and welcome your feedback.
Email - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Copyright

All content included in these online videos is the exclusive property of ACT - Autism Community Training Society ("ACT") and is protected by Canadian and international copyright laws. These online videos are for viewing on ACT's website only. By accessing these videos for viewing, you agree that you understand and consent to comply with the terms and conditions of this paragraph and any other terms and conditions set by ACT from time to time for such access. Any unauthorized use of these videos including, without limitation, the downloading and sharing of these videos, for any purpose without ACT's prior written consent, is prohibited and unlawful, regardless of the format or medium used. ACT reserves the right to take legal action without prior notice against anyone who contravenes this paragraph or otherwise breaches the privacy rights of the families and persons depicted in ACT's videos.

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Thursday, May 17, 2012